DCS Support
Expert technical support, plus full-service hardware repair and nationwide installation for your DCS systems.
Technical support
Expert support from a team that knows your industry, available when you need it most.
Support hours
Contact support
Support resources
Remote support
DCS can connect directly to your system to diagnose and resolve issues quickly. Download the DCS Remote Support desktop application to get started.
Call our support team at 1-847-498-9955 to start a remote session. Your technician will give you a 4-digit access code.
Start a remote sessionScanner calibration papers
Download calibration papers for your MagTek check scanner.
Support approval
DCS members can submit support approval requests directly through the member portal.
Member loginService & repair
Full-service hardware support and nationwide installation for your DCS systems.
Full-service hardware department
- All hardware available for your DCS systems
- DCS professionals available for nationwide installations
- On-site service available in select cities
- Nationwide service on computers included in equipment purchase
MagTek check scanner service
- DCS is MagTek certified to service your MagTek check scanners
- Cross shipping of loaner equipment available to get you up and running in minimal time
Teller Web-Control
- Keep your tellers off unwanted sites and minimize viruses and spyware
- We control and manage all websites your tellers can access from our central office
- You tell us what you want, we do the rest
- All changes are instantly applied throughout your entire operation
- No software required
Need hardware service or installation?
Call our service department for pricing and availability, during normal business hours.